Lean Kanban Central Europe 2011–Day 2

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General impression

Day two of the Lean Kanban Central Europe 2011 (#lkce11) conference was very good as well(read about day 1 here). I had some very hard session selection decisions to make.

Day two also introduced a Kanban system for the lunch buffet. To prevent the lunch process to come to a complete stop, as it did on Monday for some (not me as I was early), a fixed number of Kanban tokens was handed out as people entered the lunch room and was collected as they left. This kept the process flowing. Great process improvements!

Sessions

 

Keynote

John Seddon

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John Seddon was entertaining as usual. He talked about 95/5 rule described by W. Edwards Deming and the importance to change the system and not the people.

He also talked about the importance of eliminating hand offs and focusing on the total lead time and not on individual steps in a process.

Work specialization and standard work is not a good in systems with with high variability

Manager are obsessed with managing cost. When you manage cost you make them higher. Manage value!

We also got the usual John Seddon Lean tools bashing. And some on agile

Agile is doing the wrong thing faster

We don’t track utilization, we track availability as this is useful if you want to make a sale

Growing Pains and Remedies. Using Kanban to affect and embrace change from R&D to production

Chris Young, Dan Brown

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I had the great fortune to dine with Chris Young at the Gala Dinner and we spoke quite a bit about the things he and Dan presented in this experience report. But I did really enjoy it anyway.

They talked about the challenges of how to synchronize the work between different teams from different companies and different countries. They also talk about how they improved as they focused more and more on quality instead of focusing on throughput.

If you want to improve throughput you should forget about throughput and focus on quality

If you are bored in the daily standup raise your hand. Lots of hands means you take the current discussion off line

Chris also told a interesting story where he had to visit the hospital and get some stiches. After 3 hours of waiting he got examined but was asked to come back the next day so he didn’t have to wait so long to get his stiches. The day after there was a suture clinic that would do sutures in batches in a very efficient way. But what about Chris total waiting time!?

Igniting change in 20 teams within 6 months. An experience Report from Sandvik IT Services

Johan Nordin, Christophe Achouiantz

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This was the highlight of the day. I would say this session was close second to Kent Becks session on day 1. Sorry Michael Burrows I had to place you on third Sad smile

Johan Nordin and Christophe Achouiantz talked about how they have introduces Lean ideas and Kanban to 26 teams at Sandvik. The session was very well crafted with great visuals and the presentation was well rehearsed and went very well.

They presented how the used A3 reports to build buy-in from management and how they used that buy-in to introduce 26 teams to Lean and Kanban through a one day Kanban kick start.

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They tried not to push the ideas and concepts to the teams but shaped the path for the teams and then they let the teams pull help from them as the teams needed it.

Great session!

You find the slides here

4 Pecha Kuchas

Markus Andrezak
Arne Roock
Jim Benson
Yuval Yeret

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The Pecha Kucha format was new to me so I just had to go and see how it was. Four talks with 20 slides that show for 20 seconds.

Markus Andrezak talked about democratizing Kanban

Arne Roock about 10 ways to improve your Card Wall

Jim Benson on what food he has eaten the last year or so!!??

Yuval Yeret about limiting the number of polices in process. Slides

Interesting format with mixed results.

Build it and they will come

David Joyce

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David Joyce introduced us to some of the Lean Startup ideas by describing his experience from Jalipo.

At Jalipo they did all the right things if you would look at it from an Agile implementation perspective. They built a high quality product on record speed using all the right Agile tools. They only had one problem: There where no customers who wanted to pay for the product!

Maybe Seddon was right:

  Agile is doing the wrong thing faster

Interesting subject but the format was a little to slow for my taste.

Why Kanban fits the Jimdo company culture

Fridtjof Detzner, Sönke Rümpler

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Interesting session. But for some reason I did not get engaged. They are using visualization and Kanban throughout the company and it really works for them.

Take a look at this great video

How Agile and Lean changed my Organization

Bernd Schiffer

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Bernad taled about how IT-Agile use Lean ideas and Kanban in their business. This felt more a regular session than an experience report.

At IT-Agile they are using the ideas from Daniel Pinks book – Drive

They have 20% days

They have tried to eliminate all explicit rules and are using purpose and transparence so everyone can make their own decisions that are appropriate in their situation. High trust environment that creates motivation and a desire for mastery.

Keynote

Stephen Bungay

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I unfortunately had to leave in the beginning of this keynote. Stephen was very entertaining and came across as a cross bread between the stereotype of a British officer from the second world war and Mr. Bean. I loved it!

For the short time I could listen he talked about the history of modern management and started to touch on how some military management has taken a different approach.

I’m sorry I couldn’t stay.

Summary

This was over all a very good conference. It get’s a 5 of 5 for Return On Invested Time from me. I only wish I could have been able to go to all the sessions! Good work!

Here are the conference is summary by Ceren Meissner!

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Lean Kanban Central Europe 2011–Day 1

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Art work by meissner@kommunikationslotsen.de

General impression

The first day at the Lean Kanban Central Europe 2011 (#lkce11) conference was great (read about day 2 here)! A very nice venue and very well organized. Great program with great talks all day.

My hat off to everyone involved!

Today I wanted to attend as many experience reports as possible but I made some exceptions.

Sessions

Here are the sessions I attended today and some short snippets from the session. I was a bit distracted as I had my own talk in the afternoon Smile

Development Process @ Prezi

Szilveszter Farkas, Kalman Kemenczy

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This was an interesting talk about how Prezi moved from a small team of developers with no real process and how the moved through Scrum to Kanban. Some of the reasons for moving to Kanban:

  • Having problems meeting Sprint goals
  • Production problems was making it hard to plan and commit
  • Estimation was not very effective

Don’t be a Kanban slave

Don’t be a slave to your current visualization and process.Prezi treat Deployed and Launched as two separate thinks. The use feature switches to turn features on and off.

We measure everything

Prezi use dashboards with real time data and diagrams are annotated with things like when something is released/Launched. Application framework has simple hooks that makes it very easy to add new measurements.Prezi use a/b testing to drive part of its planning.Over all a great presentation.

End to end Kanban – A practical report

Volker Graubaum

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This talk was about how E-Net turned to Kanban to be able to run multiple projects in parallel and putting the focus on getting things done. They even included all their administration process of the projects on the Kanban board. Exit criteria for a project was invoice sent.

The initiative to move to Kanban was a top down decision but the implementation involved everyone in the company. Everyone got the Kanban training.

People had personal WIP limits: 3 for planed work and 1 joker for other work

They had recorded a time laps video that was great.

Kanban and the Importance of Equanimity – Navigating politics and data aversion at the BBC

Katherine Kirk

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This was a very interesting talk but I was distracted with my up coming talk, sorry Katherine Sad smile

The part I think I picked up was:

Start with what you got, collect and bring measurements to the forefront and feed it back for improvements

You can’t just use hard facts and data and think people will make the “right” decisions. You need to take into account how people will react to that data and what their agenda is. If you can create an environment where people will treat hard facts, data and the different agendas and treat this just as the situation is right now. Use peoples natural curiosity to examine and draw conclusion from the full landscape of information.

The talk was interesting but there was way to much text on the slides so from time to time you got overwhelmed and got lost.

Keynote

David Anderson

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Nothing real new was presented that I haven’t heard from David before. But he where giving some more details in some cases. I was really looking forward to hear something new. Guess that was presented at Lean & Kanban 2011 Benelux

Predictability in software development requires good configuration management and deployment capability

Understand how work works. Collect process data before you make commitments

What can traffic in Stockholm tech you about queuing theory?

Håkan Forss

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This was of cause my presentation and you can find the slides here

 

Not just Maintenance. Key points for using Kanban in large scale Product Development

Yuval Yeret

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I was a little bit out of it as this was right after my talk but the talk did not have a main thread. The visuals in the presentation was adding more confusion than clarity. To bad as I thing Yuval is a great thought leader in the Kanban community.

The thing I really liked was the notion of Kanban being like a fractal. You can zoom in and out more or less as much you need.

You can find the presentation here

Level demand, balance workload and manage schedule risk with Classes of Service

Michael Burrows

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This was the second best talk of the day, just behind Kent Becks closing keynote. This was a very talk about Classes of Service and how to use them to level demand and handling risks.

Mixing up different kind of work for a team will make them more comfortable

Limit WIP – Leave choice upstream. Creating business flexibility and capability to respond to market changes

To much project WIP? Use the “A3 / Alignment” approach. Write a A3 for every project

Great visuals and great content.

Keynote

Kent Beck

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This was the highlight of the day. Very good presentation of the different forces that will affect the way you work and how you organize your process based on the release cadence.

Over time we will see hourly, daily and weekly deployment cycles be much more common

Gala dinner

The gala dinner was probably the best conference dinner I have ever had. Thank you Atlassian for the dinner and the free license. Also an inspiring talk about breaking your limits by extreme runner Norman Bücher

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