Experimentation is King #LKCE15

The video and slides from my talk “Experimentation is King” that I gave at Lean Kanban Central Europe 2015

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Look below the waterline to understand Lean


The artifacts and behaviors we can easily observe at Lean companies are only the tip of the iceberg. Waste reduction and other Lean practices, principles and tools like A3, kanban, andon and heijunka, are all important parts of Lean but it is only the tip of the iceberg. You need to look below the waterline.

“Toyota’s tools and techniques, the things you see, are built upon invisible routines of thinking and acting, particularly in management, that differ significantly from those found in most companies.”

Mike Rother in Toyota Kata : Managing People for Improvement, Adaptiveness and Superior Results

If you want grasp and become Lean you need to look below the waterline.


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Are you too busy to improve? – Focus on the system

Are you too busy to improve

This illustration is inspired by and in part derived from the work by Scott Simmerman, “The
Square Wheels Guy” http://www.performancemanagementcompany.com/

For translated versions of this image and terms of use please see this page


Focus on the system -Theory X

Are people in general lazy and unwilling to improve and innovate? Do people need to be closely supervised and controlled by management?


Focus on the system -Theory Y

Are people in general willing to improve and innovate? Are people ambitious, self-motivated and can exercise self-control?

A bad system

Personally, I very much believe in latter. I think people do their best in the context that they are operating in. I subscribe to W. Edwards Deming’s ideas that it is the system, not the people working in the system that determines a systems performance.


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