Are you too busy to improve #lkse14

Here are my slides and video from my talk at the Lean Kanban Southern Europe conference in Bologna on the 30th of May.


Don’t we all think that we get more done if we stay busy? We feel good and efficient. We get a pat on the back or a nod of approval from the managers when pulling that all-nighter once again. It may feel good and we could even get a raise for being so efficient, but is this good for the company? Is it good for our customers?